Refund policy
Returns Policy
Thank you for shopping with Bad Ass Cushions.
If you are not entirely satisfied with your purchase, we’re here to help. Below is a summary of our full terms and conditions of supply.
WHAT CAN YOU RETURN AND WHEN?
You have fourteen (14) calendar days to return an item from the date you receive it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging.
RETURNING GOODS
Repackage the item in its original packaging, enclose the original delivery docket and clearly write on it the reason for your return and then send it via your local Post Office to the following address:
Bad Ass Cushions
FAO Fiona O’Donoghue
Moyeightragh
Dennehys Road
Killarney
Co Kerry
Please retain proof of posting until your refund has been received. You will be responsible for paying for your own postal/shipping costs for returning your item. Delivery charges are non-refundable. If you receive a refund, the delivery charges will be deducted from your refund.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit/ debit card (as per original method of payment). Please allow up to 2 weeks for any refund to be credited to your account, depending on your card issuer’s policies.
CONTACT US: badasscushions@gmail.com